Municipal Social Protection Service Delivery

What is the programme about?

“Improving Municipal Social Protection Service Delivery” programme focuses on catalyzing a step-change in the quantity and quality of delivery at local level of integrated social care, as part of an effective integrated social protection system.  It builds upon the vast experience of the UN in addressing social inclusion, protection and the needs of the most vulnerable groups including Roma, refugees and migrants, persons with disabilities, vulnerable children, elderly, rural women, and women at risk of GBV. The programme supports the implementation of the newly shaped vision of the social sector in Albania, in line with Sustainable Development Goals and the country’s aspirations towards European Union integration. The programme avails of technical expertise and know-how of UN agencies aiming at allowing for greater impact and outreach by focusing on the municipal level and its linkage to the national level.

The programme’s goal – contribute to support Albanian Government translate the policy intent into proper local actions so that men, women, girls and boys living in poverty, or vulnerable situation have access to integrated, quality social care services- supports the vision of an overall inclusive Albania. The joint programme supports Albania’s progress in view of achieving SDGs - being directly related to social protection/inclusion - especially SDGs 1-5 (no poverty, zero hunger, good health and well-being, quality education, gender equality, 10 (reduced inequalities), and 16 (peace, justice and strong institutions).

The programme’s target groups who indirectly and directly benefit from improved social care services, are the marginalized populations of Albania, with persons with disabilities often being the most vulnerable, along with Roma and Egyptians as well as children, women, migrant, refugees, long term unemployed etc. The improvement of their social protection is supported by interventions at macro level (central government authorities and national services), at meso level (municipalities and civil society organizations), and at micro level, actively involving the project’s target groups into the project’s implementation. The project covers six selected municipalities. The  programme is implemented through the modalities of the "Delivering as One" mechanism, under the Programme of Cooperation for Sustainable Development 2017-2021, with the joint participation of UN agencies, including UNDP, UNICEF, UN Women, UNFPA, UNHCR, WHO and ILO, and in close partnership with relevant governmental bodies at the central and local levels.  UNDP is the lead UN agency for the overall implementation and coordination of the Programme.

 

What we do?

Output 1.             Integrated social care services, institutional arrangements and coordination mechanisms functional with clear roles and responsibilities at local level in 6 municipalities.

Output 2.             Municipal and national institutional capacities strengthened through training and mentoring for the development of social care plans and accessing the Social Fund.

Output 3.             Innovative models of integrated social care services piloted, including established local linkages between health and social protection services.

Output 4.             Vulnerable communities (disaggregated by gender, ethnicity, disability etc.) are empowered to actively participate in decision making and make institutions accountable.

Output 5.             Financing options for extending social protection coverage and benefits developed and assessed at the national and municipality levels.

Output 6.             Joint Programme Managed.

 

What have we accomplished so far?

Integrated social service delivery is improved mostly at local level in six (6) targeted municipalities (Tirana, Kamza, Rrogozhina, Puka, Pogradec and Devoll), evidenced across other municipalities in Albania as well (such as Fushe-Arrez, Skrapar, Polican, Vlora etc.), including also the range of issues and specific target groups of beneficiaries that are addressed via the programme. Reflective of the levels of vulnerability to social exclusion faced by children, women, persons with disabilities and the Roma and Egyptian minorities, specific focus is provided to local actions supporting these groups. The programmatic cross-sectorial intervention logic and implementing strategy of the programme, including the definition of improved service delivery, stakeholders and target groups, is clearly defined, and the theory of change indicates a pathway of results leading to socio-economic development positive change.

Output 1. Integrated social care services institutional arrangements and coordination mechanisms functional with clear roles and responsibilities at local level in 6 municipalities.

The Joint Programme supported 6 targeted municipalities (Tirana, Kamza, Rrogozhina, Puka, Pogradec and Devoll) to design guidance note, workflows, protocols and effective mechanisms to implement improved integrated social care services. The achievements of this programme outcome have been implemented hand in hand with those of the second one. Technical assistance has been provided on a set of organizational, managerial and technical knowledge, skills and competences for planning, budgeting and monitoring social care services.

·         The programme supported 6 municipalities to establish adequate processes, workflows, protocols and effective mechanisms to ensure administration of integrated social care services; revise and update terms of reference, job descriptions and responsibilities of the teams and officials for social care services planning and management.

·         Established and made functional Covid 19-related local intersectoral coordination groups on integrated social care services with representation of related public and private local institutions.

·         On April, the programme began a social mobilization campaign to attract society’s attention on the additional challenges faced by minorities during COVID-19. IMSPSD provided emergency food assistance and hygienic items to 980 households from vulnerable and disadvantaged groups.

·         Through Budget Brief designed for the municipalities of Fushe-Arrez, Rrogozhina, Kamza, Skrapar and Polican, the programme supported the capacities of national, regional and local government relevant units into better planning and managing Social Fund for social care services as part of the overall budget planning and monitoring processes.

·         Supported MoHSP develop the new National Action Plan on the Integration of Roma and Egyptians 2021-2025 with a particular focus on integrated social care services.

Output 2. Institutional capacities strengthened through training and mentoring for the development of social care plans and accessing the Social Fund.

The capacities of social care service providers are being enhanced via a number of practical training actions for professional staff, while support is being provided to review or update university curricula on social work (pre-service and in-service skills and qualifications).

·         IMSPSD Joint Programme supported municipalities strengthen their capacities in operationalizing social protection policies at local level by developing and costing social care plans which respond to the needs of vulnerable men and women. New innovative models of integrated social services, community-based services for persons with disabilities are developed at the local level.

·         The programme measured for the first time in Albania the SDG indicator 1.3.1. ”Proportion of population covered by social protection floors/systems, by sex, distinguishing children, unemployed persons, older persons, persons with disabilities, pregnant women, new-borns, work injury victims and the poor and the vulnerable”. Based on the preliminary findings of this exercise, the proportion of persons effectively covered by a social protection system, including social protection floors is 68.9% while the proportion of the total population receiving cash benefits under at least one of the contingencies (contributory or non-contributory benefits) or actively contributing to at least one social security scheme is 53.6%.

 

Output 3. Innovative models of integrated social care services piloted, including established local linkages between health and social protection services.

The improvement of management of social services at local level is supported by the development of human resources and of organizations, including their processes, as well as by the divulgating, across Albania, good and innovative practices for providing social services and promoting social protection.

·         The programme is supporting 6 municipalities in setting up social fund and modelling and delivering innovative and integrated health and social care services in implementation of social care plans. A grant scheme is developed and is agreed with MoHSP and the 6 targeted municipalities to model and deliver integrated health and social care services.

·         Work is in progress for the development of a guide book of integrated health and social care model of services.

·         With focus on integrated health and social care for older persons, initial steps are being made to develop the home care services through municipal support and related social fund. 40 older persons (28 women and 12 men) living alone received support.

·         Database mapping health and social conditions is developed.

·         The initial steps to create the Social Operator profession are being paved in partnership with Tirana Municipality.

·         With the aim to upgrade community social services facilities for providing new inclusive social and health care services with the focus on vulnerable groups, two pilot municipalities are already selected, respectively Devoll and Rrogozhina and work is under progress for the preparation of the technical specifications.

Output 4. Vulnerable communities (disaggregated by gender, ethnicity, disability etc.) are empowered to actively participate in decision making and make institutions accountable.

The empowerment of the joint programme target groups to request social protection and access social services is a precondition for improving their social situation and their livelihoods. The programme has contributed to the improvement of a constructive dialogue and culture of participatory decision-making between municipal structures and target groups, the capacity of service providers and beneficiaries to interact effectively and efficiently and establishing a culture of mutual dialogue and decision-making.

·         To promote intergenerational solidarity, older persons in Kashar, Kombinat and Paskuqan were engaged in activities organized by young people in these administrative units. Part of activities was the development of a healthy lifestyles booklet with information on health and psycho-social support available for older persons.

·         Vulnerable communities and their organizations in Tirana, Puka, Rrogozhina, Devoll, Pogradec and Kamza are supported with competitive grants to uphold their rights and hold local institutions accountable for delivering social services. From the local initiatives benefited in total: 539 individuals of whom: 312 females (58%), 226 males (42%), 95 Roma and Egyptians, 57 persons with disabilities, 249 elderly, 30 persons with chronic disease, and 48 others.

Output 5. Financing options for extending social protection coverage and benefits developed and assessed at the national and municipality levels.

  • The public spending for social protection programmes increased.
  • Social protection budget transferred to municipalities is increased by 48% btw 2019 and 2020.  (88,713,000 ALL VS 131,313,000 ALL)
  • Social Care budget versus Total Social Protection in 2020 is 5.5%.
  • Annual increase of central government’s budget for social care services between 2019 and 2020 is 2.1%.
  • Rrogozhina municipality social services budget of the total municipality budget for 2020 is 0.16%. It increased by 38% in comparison to 2019 (558,000 ALL in 2019; 770,460 ALL in  2020)
  • Devoll municipality social services budget for 2020 is doubled in comparison to 2019 (2,813,617 ALL in 2019; 4,861,160 ALL in 2020)
  • Kamza municipality social services budget for 2020 increased by 17% (457,110,000 in 2019; 535,237,000 in 2020)
  • Pogradec municipality social services budget for 2020 increased by 7.6% (786,562,398 in 2019; 847,021,890 in 2020)

Output 6. Project managed.

To ensure a coordinated approach in the implementation of IMSPSD, a Programme Technical Committee was established and met 4 times during 2020. The Technical Committee discussed on the practical implementation of the Programme and ensured that results are delivered timely and efficiently.  A Steering Committee (SC) is established, taking all necessary strategic decisions based on the JP’s initial plan and budget as well as monitoring data. It provided policy guidance and recommendations regarding the JP’s strategy and objectives and approved annual plans of operation and reports. The SC met once during 2020. The programme is regularly communicating it results.

 

 

Status:

Ongoing

Project start date:

November 2019

Estimated end date:

December 2022

Focus area:

  • accelerate structural transformations
  • Project office:

    UNDP in Albania

    Implementing partner:

    United Nations Development Programme

    Full project information  

    Funding Support by

    Donor name

  • Mptf-sdg Fund
  • Amount contributed

    $640,931

    Delivery in previous fiscal year

    2021 $258,907

    2020 $202,423

    2019 $0

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