A national online system to track domestic violence cases launched in Albania

Jul 2, 2014

Citizens of Burrel launch the new system

Citizens of Burrel, flocked together in their hometown Park to launch a national online system to track domestic violence cases in Burrel and all over the country.This national electronic system contains detailed data on abusers, survivors and the various services the latter receive by government and non-government agencies and organisations that are members of the Coordination and Referral Mechanism against Domestic Violence. It tracks a given domestic violence case from the moment it is reported to any of the agencies that are part of the Mechanism, to the moment the case is finally resolved. The system also measures the level of referral and coordination between these agencies.

The Mayor of Burrel Adelina Farrici, host of this event, explained the system to the many participants: ”The system is secure and respects survivors’ confidentiality.  It is used by a limited number of local and central government employees appropriately trained on domestic violence response, confidentiality of survivors and use of the system. With this innovative system, both the local Mechanisms of Coordination and Referral and the central government are able to detect any bottlenecks in the authorities’ response to cases and may eventually intervene through policies, tailored measures, monitoring and accountability to address these and ultimately improve how the cases are handled and the quality of services survivors’ obtain.
Mayor Farrici, displayed the cases handled in Burrel in the past years and contrasted these data with the ones prior to the establishment of a functioning Coordination and Referral Mechanism in Burrel.
The Minister of Social Welfare and Youth Erion Veliaj, present at the event highlighted:”We lacked a mechanism which follows step by step the cases of domestic violence. This innovative online system registers every case of violence, monitors how the process is going and where it has stalled. This system enables us get to the bottom of any reported case because we are a society that does not tolerate violence.  Minister Veliaj shared with Burrel citizens some of the first statistics that the system has generated. 531 cases have been entered into the system so far by the local anti-Domestic Violence Coordinators of 25 municipalities. Women constitute the majority (87%) of persons affected by domestic abuse and over 22% are over 50 years old. 73% of survivors live in urban areas whereas 34% are also unemployed. 
Other members of judicial, law enforcement and education authorities in Burrel presented their achievements and challenges in exchanging regular information and responding to cases jointly.
“I am sure that as a result of this new tool and improved information sharing among different agencies and disciplines, the citizens of Burrel and elsewhere in Albania will be able to receive better and more coordinated services by the police, courts, municipality, health and employment authorities"-said UN Resident Coordinator, Zineb Touimi-Benjelloun in her address. "I am sure Albania will become a model for the larger region and will be looked up to as a positive example and best international practice"-she added.  

The national online system on domestic violence cases is part of the Gender Equality Programme supported by the Government of Sweden and implemented by UNDP Albania in partnership with other UN agencies in the country.