Our Stories

  • Helping Albanian Municipalities boost service delivery to citizens
    Aug 6, 2018

    Valter is a person with disability from Kavaja who receives social assistance. Every month, municipalities display on paper the list of beneficiaries eligible for social assistance. Having no other means to find out if his name was in the list, Valter had to travel from his remote village to the city center every month.

  • Legal aid is a human right: an autistic child’s battle for recognition
    Sep 25, 2018

    Six months ago, Bledi, eight years old, had no name, no identity. Today he does. Bled’s parents migrated to the neighboring Greece ,and Bled was born there. Later, his parents brought him to Albania and left him with his old grandparents when he was a newborn, but as with many Albanian immigrants from Greece, they never registered him with Albanian state registry offices.

  • New technologies improve municipal services through "One Stops Shops"

    In Albania, local government units are using locally developed open source software to foster One Stop Shop services for citizens.

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